Student Support Programs

At ULI, we understand that student life can be both exciting and challenging. Whether you’re adjusting to a new environment, balancing studies with personal life, or simply need someone to talk to — help is always available.

Here2Talk – 24/7 Mental Health Support

ULI students — both domestic and international — have access to Here2Talk, a free and confidential counselling and referral service offered to all students enrolled in B.C. post-secondary institutions.
You can connect with a professional counsellor anytime, anywhere through phone, web, or the free mobile app.

Counselling is available in multiple languages upon request. While they will do their best to match you with someone who speaks your preferred language, availability may vary and wait times may apply.

Here2Talk can help with:

Conflicts or tensions with friends, family, or instructors
Feelings of isolation, loneliness, or depression
Stress and anxiety related to school or personal matters
Uncertainty about your studies or future career plans
Balancing academic and personal responsibilities
Improving communication and time management skills
Adjusting to a new learning style, culture, or city

No appointment needed — all conversations are strictly confidential.

How to Access Here2Talk:

Website: www.here2talk.ca
Phone (Canada-wide, toll-free): 1-877-857-3397
App: Download from Google Play or Apple App Store

Childcare Resources

For students with children, finding quality childcare is important.
The B.C. Government’s ChildCare Map lets you search for licensed providers, vacancies, and locations in your area: ChildCare Map

Licensed centres are also listed by Regional Health Authority:

Fraser Health: Maple Ridge, New Westminster, Surrey, Abbotsford, Chilliwack
Interior Health: Kamloops, Kelowna, Penticton
Island Health: Victoria, Nanaimo
Vancouver Coastal Health: Richmond, Vancouver, Burnaby

Emergency & Crisis Contacts

Emergency: Call 9-1-1
Suicide Crisis Helpline (24/7): Call or text 9-8-8
310 Mental Health Support: Call 310-6789 (no area code)
Hope for Wellness (Indigenous support): 1-855-242-3310
Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868

Additional Support Services

Victim Support

Salal Sexual Violence Support Centre offers 24/7, trauma-informed support for survivors of sexualized violence. Services are available to women, trans, nonbinary, Two-Spirit, and gender-diverse individuals. Call 1-877-392-7583 anytime for assistance.
VictimLink BC provides around-the-clock information and referral services for victims of crime, including sexual violence. Support is available in over 150 languages by phone, text, or email. 24/7 information and referrals in 150+ languages.

Cultural & IBPOC Support

Indian Residential School Survivors Society – crisis line and counselling
Hope for Wellness Helpline – 24/7 culturally relevant support in English, French, Cree, Ojibway, and Inuktitut
FNHA Mental Health Benefit – funding and program info for Indigenous students

LGBTQ2S+ Support

QMUNITY – BC’s Queer Resource Centre for counselling, peer support, and community connection

Substance Use Support

Alcohol & Drug Information and Referral Service: 24/7 help and treatment referrals
Wellness Together Canada: Free mental health and substance use support, resources, and counselling
Overdose prevention and response: Information on Naloxone kits, training, and overdose prevention and response.

Self-Help Resources

Anxiety Canada: Free tools, exercises, and strategies for managing anxiety

At ULI, you’re never alone. Whether you need immediate help or long-term guidance, there’s a network of services ready to support your mental health, well-being, and student success.