Continuing Education - Administration & Support Services
This Continuing Education – Administration & Support Services program opens doors to opportunity. The short-term focused huge variety of courses and certificates help to achieve professional upgrading, enhance administrative skills, get job training, advance in a career, explore a topic of interest or start a brand new career, or grow your business with a single 30 hour course or a bunch of standalone courses up to a total of 300 hours.
*This program does not require approval by Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills. As such, PTIRU did not review this program.
* This program is not eligible for the Post Graduate Work Permit (PGWP) program
Career Opportunities
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General office support workers
Admission Requirements
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Grade 12 or mature student status (minimum 19 years of age)
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Pass an interview with ULI admissions department.
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Completion of grades 9-11, including English 11 with a grade of ‘C’ or higher from a country where English is one of the principal languages, or
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Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
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Provide verified results, dated no more than two years before the start date of the program, for one of the English language proficiency tests listed below:
Name of English language assessment/test | Minimum score(s)/level(s) |
|---|---|
International English Language Testing System (IELTS) Academic | Minimum overall score of 5.5 |
Test of English as a Foreign Language (TOEFL) IBT | Minimum overall score of 46 |
Canadian Academic English Language Assessment (CAEL) | Minimum overall score of 40 |
Canadian English Language Proficiency Index Program (CELPIP) | Listening 6, Speaking 6, Reading 5, and Writing 5 |
Duolingo English Test (DET) | Minimum overall score of 95 |
Pearson Test of English (PTE) Academic | Minimum overall score of 43 |
Cambridge English Qualifications: B2 First exam (FCE) | Minimum overall score of 160 or "C" |
Cambridge Linguaskill | Minimum overall B2 level |
LANGUAGECERT Academic | Minimum overall B2 level |
The Michigan English Test (MET) | Minimum overall B2 level |
iTEP Academic | Minimum overall score of 3.5 |
EIKEN | Minimum placement of Grade Pre-1 |
Program Organization
NOTE: Student may take one course of 30 hours or multiple related courses up to a maximum total of 300 hours.
Course | Hours |
|---|---|
Digital Office Applications | |
MS Word | 60 |
MS Excel | 60 |
MS Access | 60 |
MS Powerpoint | 60 |
MS Outlook | 60 |
MS Publisher | 60 |
Office 365 Communication and Collaboration Tools | 30 |
Keyboarding | 30 |
Graphic and Web Design Tools | |
Adobe InDesign | 60 |
Adobe Photoshop | 60 |
Adobe Illustrator | 60 |
Adobe Dreamweaver | 60 |
Adobe Flash | 60 |
Strategic Web Design | 30 |
Administrative and Communication Skills | |
Administrative Office Procedures | 20 |
Business Communication | 40 |
English for Electricians | 36 |
English Conversation | 60 |
Survival English | 10 |
English for Caregivers | 35 |
English Language and Test Preparation | |
Introduction to CELPIP | 30 |
CELPIP Test Preparation | 30 |
EAP 101 Beginner Level 1 | 150 |
EAP 102 Beginner Level 2 | 150 |
English for Academic Purposes 201 | 150 |
English for Academic Purposes 202 | 150 |
English for Academic Purposes 301 | 150 |
Accounting and Payroll | |
Accounting Fundamentals | 60 |
QuickBooks | 60 |
Sage 50 | 60 |
Excel for Accounting | 60 |
Payroll and Taxes | 30 |
Payroll Compliance Legislation | 250 |
Payroll Fundamentals 1 | 250 |
Payroll Fundamentals 2 | 250 |
Hospitality and Front Office Operations | |
Managing Front Office Operations | 60 |
Front Desk Agent | 60 |
Hospitality Today: An Introduction | 60 |
Medical Office Administration | |
Medical Office Procedures | 80 |
Professional Standards for Canadian Health Professionals | 30 |
Medical Terminology | 60 |
Electronic Health Records Management | 80 |
Marketing and Business Development | |
Marketing | 60 |
Social Media Strategies | 30 |
Digital Marketing Fundamentals | 30 |
Small Business Management | 60 |
Fundamentals of Digital Marketing (Google Certification) | 30 |
Leadership and Management | |
Principles of Management | 60 |
Human Resources Management | 60 |
Leadership | 60 |
Organizational Behaviour | 60 |
International Trade and Logistics | |
Advanced Freight Services | 300 |
Essentials of Freight Forwarding | 150 |
International Transportation & Trade | 150 |
Feasibility of International Trade | 100 |
International Market Entry Strategies | 100 |
Global Value Chain | 100 |
Products & Services for a Global Market | 100 |
International Trade Finance | 100 |
International Sales & Marketing | 100 |
Skills Certifications (as applicable) | |
WHMIS; Serving it Right, Food Safe Level 1, First Aid Level 1, First Aid and CPR Level 1, SuperHost, Fork Lift, Boom and Scissor, | (each one day) |
Transportation of Dangerous Goods Certificate (TDG) , Lockout/Tag Out, Ladder Safety , Fall Protection, | |
Safer Spaces: Training for Employers and Supervisors |
Courses may be modified or substituted as required to facilitate success in standardized testing or changes in standardized requirements. Alternate courses may be chosen to replace exempted course requirements based on experience and/or testing results.100 hours Exam Preparation may be included in total hours. There is voluntary additional support available with the instructor(s) at $50/hour. Course delivery subject to enrollment and may be altered.