Health Care Services & Professional Upgrade Diploma – Medical Office Assistant

Mature student status (19 years of age or older), Internationally or locally trained professionals with degree or diploma or work experience in the field is an asset. Non native English speakers require proof of score of 60% on ULI ESL testing (or equivalent from other standardized testing mechanisms), and pass an interview with the ULI admissions department. May be required to take ULI ESL program to bring English to the prerequisite level of acceptance.

Health Care Service And Professional Upgrade - Medical Office Assistant 

Clinical Procedures

50 hours

Medical Terminology

50 hours

Medical Office Procedures

40 hours

Medical Office Assistant (MOA)

Medical Transcription Medical Documentation Medical Billing

240 hours


Applications & Technologies

MS Office (choose two from the following)

MS Windows Level1&2, MS Word Level1&2, MS Excel Level1&2, MS PowerPoint Level1&2,

MS Access Level1&2, MS Outlook Level1&2

180 hours

General Skills

Keyboarding, Business Communications, Internet & Email

100 hours

Job Search Skills

Employment/Practicum Readiness

20 hours

Customer Service (World Host)

7 hours

English Conversation

(may be exempted if score higher than 70%)

60 hours

Work Experience


100 hours

Courses may be modified or substituted as required to facilitate success in standardized testing or changes in standardized requirements. Alternate courses may be chosen to replace exempted course requirements based on experience and/or testing results. There is voluntary additional support available with the instructor at $50/hour. Course delivery subject to enrollment and may be altered.

"This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of advanced Education, Skills & Training."


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