DIGITAL OFFICE ADMINISTRATIVESUPPORT SERVICES CERTIFICATE
The Digital Office Administrative Support Services Certificate is designed to provide students with the knowledge of the most essential and popular hard and soft skills demanded by today’s employer. The program provides intensive practice in verbal and written communication, computer software applications, manual and computerized accounting, payroll, and designing applications. The practicum gives them an opportunity to multi-task in a variety of manual and electronic tasks, spreadsheet and basic financial management, as well as customer service and interpersonal relations.
*This program has been approved by the registrar of the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills
* This program is not eligible for the Post Graduate Work Permit (PGWP) program
Career Opportunities
• General Office Clerks
• Office Machine Operators
• Office Services, Supervisor
• Personnel Clerks
• Receptionists
• Records Clerks
• Supervisor, Records Office
• Supervisor, Registration Unit
• Unit Clerks
• Filing Clerks
• Filing Service Supervisor
• Operations Supervisor
Admission Requirements
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Grade 12 or mature student status (minimum 19 years of age)
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Pass an interview with ULI admissions department.
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Completion of grades 9-11, including English 11 with a grade of ‘C’ or higher from a country where English is one of the principal languages, or
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Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
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Provide verified results, dated no more than two years before the start date of the program, for one of the English language proficiency tests listed below:
Name of English language assessment/test | Minimum score(s)/level(s) |
|---|---|
International English Language Testing System (IELTS) Academic | Minimum overall score of 5.5 |
Test of English as a Foreign Language (TOEFL) IBT | Minimum overall score of 46 |
Canadian Academic English Language Assessment (CAEL) | Minimum overall score of 40 |
Canadian English Language Proficiency Index Program (CELPIP) | Listening 6, Speaking 6, Reading 5, and Writing 5 |
Duolingo English Test (DET) | Minimum overall score of 95 |
Pearson Test of English (PTE) Academic | Minimum overall score of 43 |
Cambridge English Qualifications: B2 First exam (FCE) | Minimum overall score of 160 or "C" |
Cambridge Linguaskill | Minimum overall B2 level |
LANGUAGECERT Academic | Minimum overall B2 level |
The Michigan English Test (MET) | Minimum overall B2 level |
iTEP Academic | Minimum overall score of 3.5 |
EIKEN | Minimum placement of Grade Pre-1 |
Program Organization
Course | Hours |
|---|---|
General Office Skills | |
Office 365 Communication & Collaboration Tools | 30 |
Administrative Office Procedures | 20 |
Keyboarding | 30 |
Business Communications | 40 |
Digital Skills | |
MS Word | 60 |
MS Excel | 60 |
MS Outlook | 60 |
Bookkeeping/Accounting Skills | |
Accounting Fundamentals | 60 |
QuickBooks | 60 |
Sage 50 | 60 |
Marketing Skills | |
Marketing | 60 |
Digital Marketing Fundamentals | 30 |
Social Media Marketing | 30 |
Strategic Web Designing | 30 |
Fundamentals of Digital Marketing (Google Certification Prep) | 30 |
Job Search Skills | |
Employment Readiness | 30 |
Work Experience (Practicum) | 40 |
Courses may be modified or substituted as required to facilitate success in standardized testing or changes in standardized requirements. Alternate courses may be chosen to replace exempted course requirements based on experience and/or testing results.100 hours Exam Preparation may be included in total hours. There is voluntary additional support available with the instructor(s) at $50/hour. Course delivery subject to enrollment and may be altered.