ULI is a Designated Learning Institution and is certified by Private Training Institutes Branch of BC (#1606). To ensure your experience to come to ULI runs smoothly, ULI has ongoing compliance with federal, provincial, and public health orders with safe operating guidelines as a focus. We are obligated to help you meet safety requirements and report on your arrival, self-isolation process, attendance, and progress to IRCC as requested and on a quarterly basis. Border reopening and risks of international travel is changing as the pandemic of Covid-19 unfolds.
Please take note of some of the requirements in this document to ensure your success on arriving in Canada, and in the classroom (virtual for now – make sure you have a computer to access our classes). Please acknowledge your receipt of this package by sending an email to our Director of Student Services: Mousheera@uli.ca with a picture of the last page bearing the information required. Please also confirm your arrival date, flight information, and your housing plans for self-isolation for the 14 days upon arrival.
You will have received this booklet upon your confirmation of having received or been approved for your Study Permit prior to your arrival.
Firstly, all students travelling into Canada MUST download the ArriveCAN App, which can be found here . This app will ask all travelers flying into Canada as their final destination to submit their:
1. Travel and contact information
2. Quarantine plan for the 14 days of mandatory isolation
3. Covid-19 symptom self-assessments
This information must be filled out before you board your flight. Once you submit your information through ArriveCAN:
a. A receipt will be displayed
b. Show the receipt to a Canadian border service officer when you enter
c. You can show your ArriveCAN receipt from the app as a screenshot or printout
Please see travel restrictions, exemptions, and advice during Covid 19 . After you have entered Canada, all travelers must report daily after your entry into Canada. You must report to:
(1) confirm you’ve arrived at the address you provided for your quarantine or isolation location within 48 hours of your entry into Canada,
(2) complete daily Covid-19 symptom self-assessments until the completion of your quarantine period or until you report symptoms.
*******If you don’t complete your reporting after you’ve entered Canada, you may receive phone calls or public health follow- ups.
Be prepared. Before your departure and in transit, you must always be wearing a mask or face covering, and you should only travel if you are feeling well. If you develop any symptoms, while in transit, seek medical attention and if already on your flight, tell your flight attendant or a border services officer immediately.
Upon arrival to Canada, you must:
- wear a mask or face covering
- answer eligibility and health screening questions including quarantine plans
- provide required information
- complete additional health or quarantine plan assessments, if necessary
After Entry, your quarantine or isolation begins:
- follow the instructions given to you by any officials
- go directly to your place of quarantine or isolation
- use ArriveCan or call 1-888-642-0343 to check- in within 48 hours and to report symptoms daily
- if symptoms develop or worsen, contact your local public health authority
***Government of Canada and provincial officials may contact you during your quarantine. After you arrive in Canada, a representative of the Government of Canada will call you to monitor compliance with your mandatory quarantine or isolation. We ask that you please answer calls from 1-888-336-7735. You will also be monitored by a ULI representative who has the obligation to report to IRCC and the Public Health Authority if you cannot be reached.
We are here to help you with your settlement and Covid-19 compliance needs. Following is information you will have to have secured before you will be allowed in Canada. This list is not complete and may change as we all navigate these unusual times. Instructions for Travelers to enter Canada during Covid-19
- Mandatory self-isolation for 14 days for yourself and any family members you may be travelling with in suitable housing. Have the address handy. Be sure you have used your ArriveCan app. And ULI has your signed confirmation
- Safe transportation to self-isolation destination with no stops from airport to isolation
- Prove you have suitable supports and resources for food, medical care, mental health supports
- Be sure you have reviewed ULI’s safe operating plan, your specific program requirements and come with a computer or access to a computer and internet availability in your quarantine situation to take part in virtual education
Prepare: Housing/travel arrangements from the airport/quarantine on arrival
Before you travel, you must plan to quarantine or isolate in a suitable place. If you don’t you may be assessed further by a government representative at the border. If you can’t quarantine in your own home, consider other options within your financial means, such as a hotel, other paid housing (e.g. apartment rentals) or friends or family, as long as you won’t expose anyone who is not part of your travel group and is at risk of more severe outcomes of Covid-19
- ULI does not provide housing or student residences, however, does work with several homestay companies to help you with needs. We work with organizations as needed and subcontract to specialists who have displayed Covid-19 plans. If you are unable to find a suitable living arrangement, please contact The Director of Student Services at ULI (Mousheera@uli.ca) to help with setting up a living arrangement with a local hotel before you arrive.
- If you have your own arrangements be aware travel from the airport must be directly to your destination, wearing a mask. We strongly advise private transportation to avoid public transit or exposure for yourself and others.
- Let us know if you need help before you arrive and we will arrange, at your expense, for airport pick up and drop off.
- We must have this information in advance of your arrival to ensure you are well looked after in Canada, follow quarantine requirements, and have the resources you need to be well and participate in classes during the 14 day isolation.
- We are obligated to ensure you are not in contact with vulnerable individuals, living in a group or communal setting (except for family members), have access to food and medical needs such as prescriptions as needed. It is ULI’s obligation to ensure you quarantine completely for 14 days and we monitor daily.
- Testing for Covid-19 is readily available in Canada, as is the support related to stigma and anti-racism https://www.canada.ca/en/public-health/services/publications/diseases-conditions/covid-19-testing-reducing-stigma.html
- Services you can access that offer delivery, at a charge, from various communities in the lower mainland. On your arrival, other connections as you request can be searched and found for you - such as Church groups, Community support groups:
- Food: Safeway: Choose your community in Lower
- Drugs: Safeway: Choose your community in Lower Mainland
- Quarantine: Hotel with kitchenette
- Health Info: HealthLinkBC
ULI is responsible for ensuring communication with you and any co-arriving family members to:
Regular and robust monitoring during the 14 day self isolation period. Our Director of Student Services, Mousheera, (or her delegate) will arrange for daily phone calls to your contact number and ask you to remember to stay isolated even if feeling well. You will be asked how you are feeling re Covid symptoms and ensure your basic needs are met.
- Director of Student Service (or her delegate) will stay in touch about your study schedule, your technical needs to participate in class (computer, internet, access to resources), provide an orientation and answer any program or contact related questions you may have
- Director of Student Services or her delegate will ensure you have access to the help you need for your mental wellbeing and integration into the school life, this includes a list of contacts for specific student resources, as well as food delivery, mental health supporters, and local pharmacies for any medication needed. (see list above)
PLEASE NOTE THE IMPORTANCE OF FOLLOWING ANY OF THE AFOREMENTIONED REGULATIONS. Universal Learning Institute will NOT tolerate students not complying with the proper protocols. If a student violates the proper protocol provided for travelling, quarantine, isolating, or otherwise stated to them in regards to the safety plan during Covid-19, you will be reported to the appropriate officials, including IRCC. Please clearly read your risk factors set by the Government of Canada for violation of the Quarantine Act.
- 6 months in prison, and/or
- $750,000 in fines
If you choose to break your mandatory quarantine or isolation, resulting in the death or serious bodily harm to another person, you could face:
- a fine of up to $1,000,000 or
- Imprisonment of up to 3 years,
- or both
If you are a domestic student and violate your quarantine order or need to quarantine due to exposure, ULI will notify law authorities, Public Health Officials and any other requirement as laid out by PHA.
Normal Institutional expectations for respectful work and learning environments remain in place as they apply to in person classes during our online learning period and any isolation period
The Experience component of some programs requires participating in person with other organizations in the community. During the Covid-19 period there may be limits to completing this component based on approval of joint safety plans or the allowed participation by public health or the facilities in question. Where allowable or possible, this portion of the program may be offered virtually. Practice Education guidelines
With the intention of delivering and or supporting student learning some activities may be allowed in person using Covid-19 guidelines. Examples may be as follows but not exclusive or inclusive. Currently all these activities are online, cancelled or special arrangements have been met:
Computer labs, field activities, program advising or career support, co-op, practicum
ULI has a Safety handbook available for your reference for further details. There are also regular communication from Public Health Authorities we follow to reduce the transmission of COVID-19. Refer to our Safety Guide. Following are some examples:
ULI offers online classes, simultaneous timing or special arrangements can be made for asynchronization, online testing mechanisms. If you visit the campus markers are on floors and room occupancy is clearly stated. Drop in has limited access – appointments welcome, scheduling for use of facilities mandatory to ensure safe distance in labs, classrooms and general areas. Everyone must do a Covid survey before entering.
Open windows where possible, follow WorkSafeBC guidance, consulted with landlord re ventilation systems, installed barriers with admin team and mobile barriers as needed on campus
Following is a list of existing requirements, with room for additional evolving needs as directed by PHO:
Ensure all visitors, students, staff complete Covid-19 wellness questionnaire, staff knows the process to follow should anyone feel ill while at school, maintain a sign in procedure for students and visitors, Limit on campus participation to mandatory needs for program completion campus times; increased cleaning schedules if it becomes necessary to have on campus participation, disinfectant and masks readily available, handwashing and masks easily accessed, limited number of staff, visitors, stakeholders on campus, prioritized required lab time scheduling to accommodate safe numbers for licensing or third part certification requirements, where allowed by regulator, virtual labs will be provided.
Please refer to ULI Safety Protocol available on our website and on campus
PPE and Masks
When physical distancing may not be possible to maintain, use of masks and/or ppe is mandatory. This is needed for common spaces as well. Masks are mandatory in all publics areas.
- Self-assess daily for symptoms of Covid 19 prior to entering campus by filling in form at front reception or take online assessment
- Read CDC BC, ULI safety document, and the resources shared to minimize the risk of spread of Covid-19 BC Center for Disease Control Guidance Documents
- Stay current with announcements by reading our communications documents: emails, announcements, newsletters etc.
- Follow distancing, mask wearing, hand washing protocols before entering workplace and during workday with no exceptions
- Remember to report any unsafe conditions or acts to Director of Student Services, Mousheera@uli.ca or her assigned delegate. Director Student Services part time on site and delegates onsite compliance monitoring (email@example.com)
- Senior Vice President, Linda Gavsie ensures updates go to webmaster and distributed to staff (firstname.lastname@example.org).
- President and CEO, Dennis Li policy and handbook approval (email@example.com)
- Self-assess before entering campus, wash hands, and keep distance
- Anyone who refuses to take part in a self-assessment practice will be denied entry to the school
COVID-19 Psychological First Aid Service: Information and Signup (British Columbia Psychological Association) – Free virtual counselling provided by registered psychologists.
- COVID-19: Staying Well In Uncertain Times (Canadian Mental Health Association – B.C.) – Tips and information on how to reduce and manage anxiety in the workplace due to the COVID-19 outbreak.
- Managing COVID-19 Stress, Anxiety and Depression (Ministry of Mental Health and Addictions) - Tips and resources on things we can do as individuals and collectively to deal with stress and support one another during these challenging times.
- Mental Health and Psychosocial Considerations During COVID-19 Outbreak (World Health Organization) – These mental health considerations were developed by the WHO’s Department of Mental Health and Substance Use as messages targeting different groups to support for mental and psychosocial well-being during COVID-19 outbreak.
- Mental Health and COVID-10 (Conference Board of Canada) – Videos on different aspects of mental health, including coping with anxiety, job loss, and dealing with isolation.
- Taking Care of Your Mental Health (COVID-19) (Public Health Agency of Canada) – Tips and resources for taking care of your mental health during the COVID-19 outbreak.
Quarantine: Hotel with kitchenette
Health Info: HealthLinkBC
WorkSafe BC Information
Help Prevent the Spread of COVID-19: How to use a mask: https://www.worksafebc.com/en/resources/health-safety/posters/help-prevent-spread-covid-19-how-to-use-mask?lang=en
Help Prevent the Spread of COVID-19: Handwashing:
COVID-19 Health and Safety: Cleaning and Disinfecting:
Help prevent the spread of COVID-19: Cover coughs and sneezes
Help prevent the spread of COVID-19: Occupancy Limit:
Help prevent the spread of COVID-19: Entry check for visitors:
Help prevent the spread of COVID-19: Entry check for visitors:
“Please ask about ULI’s Covid-19 Safety Plan”